The Case Management Process: Part 4

“Conclusion”

A message to our Brothers-in-Arms and our Supporters

The final part in our 4-part series

 

Since it is our goal to have the client participate and have ownership in the Case Management process, the CM will work in conjunction with the client to develop an Action Plan (AP). The Action Plan is a collaborative process between the client, the CM and the full resources of the foundation— all directed towards resolving the client’s challenge.

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The Case Management Process: Part 3

“Action Plan Development & Execution”

A message to our Brothers-in-Arms and our Supporters

Part 3 of our 4-part series

 

Since it is our goal to have the client participate and have ownership in the Case Management process, the CM will work in conjunction with the client to develop an Action Plan (AP). The Action Plan is a collaborative process between the client, the CM and the full resources of the foundation— all directed towards resolving the client’s challenge.

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The Case Management Process: Part 2

“Assistance Request”

A message to our Brothers-in-Arms and our Supporters

Part 2 of our 4-part series

 

The Case Management process begins with an assistance request. When Marines reach out to us for assistance via our website or social media, they become our clients. A staff member, referred to as the Duty Officer (DO), is always on duty to record and respond to assistance requests from potential clients.

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